CounterBell, Live human chat support

About ATP CounterBell | System Features | Screenshots | Downloads

Do you want to increase the number of shoppers on your site?
Do you want to help visitors on your site select the appropriate solution?
Do you want to know, in real time, what visitors are doing on your site?

With the CounterBell system, all of this is possible!

Why CounterBell?

As you are reading these lines, many customers and other visitors are on your site, interested in your products and services. Some of them have questions and, without immediate answers, they may not complete the sale. We offer you the perfect solution with which you can provide your customers and other visitors with professional assistance and technical support in real time, transforming your site into a profitable tool and significant source of income.

How does the system work?

The conversation is conducted through a live chat window, using the various tools included in the software, such as sending structured messages without having to retype them every time, sending a visitor to the relevant web page, and more.

The system is simple to use and does not require any software, component, speaker or microphone installations - all the user has to do is press the button and begin chatting.

System Advantages

The system enables administrators to initiate contact with the visitor and offer help - active selling vs. passive selling. .

Real time control of activities performed on your site (number of visitors, number of pages viewed, depth of visits, pages which are of more interest to visitors, and more).

Conducting numerous conversations simultaneously - cost and personnel savings.

The ability to provide service through several supporters concurrently.

Transferring calls among support representatives.

Saving call records for purposes of quality assurance and service improvement.

For free trial of the Counter Bell click here or complete an initial query form.